Unleash the Joy of Walks
Experience the ultimate walking companion for your furry friend with our Heavy Duty Retractable Dog Leash. Crafted by HANTAJANSS, this innovative leash is designed to offer unparalleled freedom and safety for dogs of all sizes.
Features That Paw-sitively Shine
- Automatic Extending: Say goodbye to tugging and tangling! Our retractable leash smoothly extends, giving your pup the freedom to explore while keeping them under your control.
- Durable Nylon: Built to withstand even the most adventurous pups, our leash is crafted from high-quality nylon, ensuring long-lasting durability and reliability.
- Reflective Design: Walk with confidence, day or night! The reflective feature enhances visibility, providing added safety during low-light conditions.
- All-Season Versatility: Whether it’s a sunny stroll in summer or a brisk walk in winter, our leash is designed to handle all seasons, ensuring year-round enjoyment for you and your pet.
The Paws-ibilities Are Endless
From leisurely strolls in the park to adventurous hikes in the wilderness, our Heavy Duty Retractable Dog Leash is the perfect companion for every outdoor adventure. Whether you have a small, medium, or large dog, this leash offers the freedom and flexibility they need to roam and explore while keeping them safe and secure by your side.
Why Choose Our Leash?
- Ultimate Freedom: Let your pup roam and explore while maintaining control.
- Exceptional Durability: Made from rugged nylon for long-lasting use.
- Enhanced Safety: Reflective design for added visibility during nighttime walks.
- All-Season Performance: Enjoy walks year-round with our versatile leash.
- Peace of Mind: Walk with confidence knowing your furry friend is safe and secure.
Experience Unmatched Quality
Join countless satisfied pet parents who have discovered the joy of stress-free walks with our Heavy Duty Retractable Dog Leash. Upgrade your outdoor adventures today and give your pup the freedom they deserve!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lumple.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lumple.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lumple.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lumple.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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